Skip to main content
You can invite teammates during onboarding or later from Team.
1

Open Team

Select Team in the workspace sidebar.
2

Add an email

Enter the teammate’s email address.
3

Choose access

Select Admin or Moderator, then send the invitation.
  • Admins can manage members and workspace setup.
  • Moderators can work on support tickets but have limited configuration access.
  • Owners have full control, including billing and ownership transfer.
Invitations sent during onboarding use Moderator access. You can resend or revoke pending invitations from Team.
Work roles are used for ticket assignment. They do not change a member’s access level.